"Design thinking is a problem solving approach that focuses on users and their emotional needs while experiencing products and services". It is a structured process to find solutions to complex human problems.
This was a foreign concept to me, and was interesting to look into. There was an aspect of stepping outside of my comfort zone, but it was not as daunting as I initially thought. I was interested in the focus on empathy, and it made me think about how this can be incorporated within a teaching practice.
